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Monday, February 29, 2016

Alienware Alpha Base - 5 Yellow Flashes

There are many dissatisfied customers who have bought these small Dell gaming computers which are made in China.    The unit itself is not bad - Core i3-4170T, Nividia GeForce GPU, etc....  But periodically, the unit will not start up and the yellow alien flashes 5 times.   Sometimes, unplugging the A/C adapter (sometime overnight) allows the system to boot again normally.   I haven't figured out a pattern to make this happen but I'm guessing that it just a faulty cap or inductor.  I need to because it'll help convince Dell's Repair Depot that something is fundamentally wrong with this design.

Update: 6/10/16.  Unit came back over a month ago from Dell repair.  They replaced the mobo and so far this computer has been working great.   There's no reason Dell should not recall this product and make courtesy calls to others affected.